Metro is the only prepaid brand offering advanced built-in scam protection, thanks toT-Mobile"s enlarge and much better network. Therefore every customer can be better-protected—for FREE.

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Qualifying service and also capable device required. Allowing blocking might inadvertently block preferred calls. Disable at any type of time. Details for part unknown numbers no available.

Your ultimate call

control center.

Our cost-free Scam Shield™ app gives you control over anti-scam protections prefer Scam ID, scam Block and also Caller ID and is easily accessible to all our customers.

For an extra charge, upgrade to cheat Shield Premium for even more control over your calls and also voicemails.

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T-Mobile"s advanced

network technology.

T-Mobile"s supercharged network analyzes every contact using A.I., an equipment learning, and also patented technologies. And also our defenses upgrade every six minutes to stay ahead the scammers.


Built-in protection.

Americans obtain billions of scams androbocalls every year. However Scam identifier andScam Block innovations identify and helpstop them—before you ever before get the call.Plus, our customers room further-protectedby anti-spam text options we"ve had inplace since 2014.

Qualifying organization & capable device required. Turning on cheat Block might block calls you want; disable anytime.

Know who"s calling.

Now you"ll view a caller"s information, even if they"re no in your call list. Through Scam Shield™, full Caller ID accessibility is instantly included.

Qualifying service & capable maker required.


When you require a clean slate.

With scam Shield™, friend can adjust your phone number — for any reason — approximately onetime every year at no extr charge.

Call 1-888-863-8768

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Qualifying service required. 1 per line every year.

There are a variety of ways to revolve on cheat Block:

Download the free Scam Shield app and toggle on scam BlockDial #662# from your metro by T-Mobile deviceLog in to her account, then choose My Account>Add Services>Protection>Scam BlockIn the MyMetro App, select Shop>Add Services>Confirm your PIN>Scam Block>Modify ServicesDial 611 from your Metro an equipment to speak come Care

We’ve had actually an anti-spam systems for mobile messaging including SMS, MMS, and RCS since 2014, and we include it in ~ no extr charge for subway customers. Just how it works:

Our anti-spam article solution is updated consistently with spam message fingerprints and also signatures. Anytime a mobile message is received on the network, it"s checked against the anti-spam solution. If a blog post is figured out to it is in spam or unwanted, we"ll block it. Otherwise, the article will be delivered.Customers deserve to report spam or unwanted messages by just forwarding the messages to 7726. We"ll reply through a check text and forward the message to the Security facility for analysis. The message and also your details room encrypted; your identification won"t be shared.Replying “STOP” is commonly a convenient means to easily opt out of a message program.However, for unwanted spam texts, we recommend forwarding message to 7726 and also not replying.Similar to choose up an unknown robocall, spammers will certainly use any texted reply (including “STOP”) as confirmation that they"ve reached a genuine person.

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Number verified is T-Mobile"s implementation of the new STIR/SHAKEN sector standards. T-Mobile was the an initial to perform STIR/SHAKEN because that customers in January 2019. T-Mobile customers with an eligible maker will see "Number Verified" ~ above their screen when the calling number has actually been proved as yes, really by the network. This method you have the right to be assured that the phone number calling girlfriend is legitimate and also hasn"t been spoofed.