I ended up being a licensed brand-new York City tour overview in 1995. My career started on the open top that a double decker Gray line bus, presenting the city to several of the 28 million people who went to that year. I continued to roll out the welcome mat as the variety of tourists prospered year ~ year, topping off at over 66 million in 2019. 

However, because the pandemic, tourism has actually imploded, disappearing almost overnight. With the city’s dependency on both national and also international travelers, sector insiders space saying the tourism won’t bounce back fully until 2025.

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It is difficult to imagine brand-new York there is no tourists, they room the life blood that the city. Because that 25 years I’ve had actually the joy and also privilege of conference them. I’m regularly with my teams 24 hrs a day; singing along with them in ~ Broadway shows, shopping for fashions in Nolita, eating cannoli in tiny Italy, wade the High Line, admiring great works the art, trying out the city’s history from Harlem come the Seaport District. I taken into consideration myself a self-appointed ambassador of the city, and, favor a usual guide, i took the project seriously.

I’ve to be to the Statue the Liberty over 500 times, and although visiting she can get tedious (juggling everyone’s mobile to take a million pictures) I acquire to watch Lady Liberty with their eye — a an effective symbol of flexibility that frequently brings tears of happiness . I constantly felt proud and also honored come be present at such a systematic moment in your lives. I’ve taken folks come the Rockefeller center Christmas tree each year for a quarter of a century, and also each visit i still “oooh” and also “ahhh” together with them.


I mental the awe i felt visiting this massive city for the an initial time in 1987. Ns was 17-years-old and a an elderly from a north Florida high school when we take it a college trip. The city crowds and also pace to be frightening in ~ first, yet our young, energetic tour guide navigated us v the city effortlessly. Ns was fascinated by the world-famous museums, main Park, the realm State building, also downtrodden times Square—maybe especially Times Square (this was before the redevelopment). I fell in love v it all—the grit, the grime, the smells, the subway. The widened my small-town eyes. That trip had actually a profound, awakening result on me. Together a result of that visit, ns vowed to move to the city as soon as possible.

At period 23, after ~ a year that studying and visiting every museum and also NYC attraction, i registered to take the visit guidelicense exam. Ns took the check on July 18, 1995. I passed…barely. I still remember the inquiries that i missed: one around a regional sports team (never cared) and one about the statue of Atlas at Rockefeller facility (it weighs seven loads in instance you were wondering). And did you recognize the eastern River is actually not a river yet a salt-water estuary? Yeah, neither did I. And I missed that one too. But I passed and was currently a licensed NYC tourism guide. I was thrilled.


I functioned for a couple of years refining mine “patter” and style the narration. Quickly I began working because that student tourism companies, due to the fact that so numerous schools around the world consider NYC the ultimate field trip. I functioned for hotel concierge desks, and began conducting devoted tours. I became the NYC to buy guru, taking crowds to sample sales in the Garment District, boutiques in SOHO and also Nolita, vintage and thrift stores. I still marvel at the moment I took a Russian oligarch’s wife on a three-million-dollar shopping main actor at Bergdorf’s. I still have actually the snakeskin clutch she gifted me come prove it.

I to be a substantial fan that the Sex and the City television series and had even worked together an extra in one of the episodes. I began offering a “SATC” tour as well. We would go and see “Carrie’s home” and also “Steve’s bar” and several various other iconic spots, every while sipping mimosas and also wearing hot-pink boas ~ above the bus.


The Lower east Side (LES) tour additionally became a specialty that mine. That neighborhood is funky and also eclectic and has something because that absolutely everyone. You prefer food? We’d do a tasting tour of their wonderful, distinct restaurants and markets, such as the Essex Market, the Doughnut Plant, Guss’ Pickles, Katz’s deli. You desire fashion? This is the area of small boutiques v one-of-a-kind items; you’d return home with a coat or a item of jewelry the was truly original, amazing, and super cool.


Interested in history? This area boasts one of the richest, most dense treasure troves of background in the entire city, culminating in among the city’s ideal museums - the Tenement Museum. I never finished a tourism of the Lower eastern Side without every traveler gushing through gratitude for showing them places they wouldn’t have uncovered on your own. I’d smile and also accept your accolades, however the an enig of the tour’s success wasn’t really as result of my an abilities as a tour guide; the LES is just that fabulous and sells itself.

I loved giving tours that the gaue won District. Once the September 11th strikes occurred, I had the unfortunate distinction of not just being a jug tour overview of the world Trade Center, but I likewise lived in the area, simply six blocks away on Rector Street. Ns was home that morning, awakened by the impact of the first plane, and also watched the second plane fly over our structure in horror. But I turned that life-changing experience and also my an initial hand account of the tragic day right into an opportunity to education the public. I came to be an experienced 9/11 tourism guide and offered weekly tours of the site. I also wrote a book about it, not only to paper my suffer for future generations, but additionally to turn my wade tour into a written kind for those can not to travel to the city and see for themselves.

I ended up being proficient in ~ giving central Park tours. “Why would certainly I need a tour overview to navigate a park?” I’d occasionally hear. I’d clean my throat and respond, “Because there’s 843 acre in this park. And also a lot of amazing history. Nothing you want to know more about what you’re seeing?” If castle needed more convincing, I’d step on a soap box and also rattle turn off some central Park facts and figures. “There’s eight bodies of water, 29 statues, 21 playgrounds, 36 bridges and also tunnels, a zoo, 26 baseball fields, 12 tennis courts, 6 soccer fields, four basketball courts…” After every tour, i realized ns loved the exercise and spending the work outdoors v tourists who would quickly become friends. I’d say to myself, together I so frequently did, “I can’t think I perform this for a living.”

I noticed if the tour went well, and also we had fun, they would certainly request me together their tour overview the next time they to be in the city. To be prepared for these repeat customers, I started taking copious notes after every tour. I’d jot under their likes and also dislikes and any quirky thing that happened on their tour that could jog mine memory when I experienced them again. As soon as social media evolved, it was even simpler to remain in touch after the tours.

At one point, i realized approximately 75% of my “friends” on society media were civilization I’ve toured. One mother/daughter duo ns took top top a two-hour shopping tour a decade earlier comment on almost every single picture i post, and they’re my biggest supporters. Students ns toured years ago have invited me to your weddings; I’ve been in touch through one in particular student, Kate from Salem, Virginia, since 2007 and I’ve had the wonderful suffer of watching her grow up.

As the years went by, and my love for the city grew, I came to be a “perpetual tourist.” ns was constantly doing research. Ns constantly visited new eateries, new stores, new museums, new attractions as they opened. My curiosity was never ever sated—and i couldn’t wait to share what I uncovered with my tourism groups. As soon as PS Kitchen opened in time Square, i took all my teams there. Not only is the food delicious, yet 100% the their earnings go come support worldwide charities. Puglia’s in tiny Italy no new, however it’s mine “Cheers,” and I love to disclose tourists to that neighborhood-bar feel. And every visitor to brand-new York City have to carve out time come hit Chelsea market (peruse Chelsea sector Baskets for unique and clever gift items, seize a fish taco at Los Mariscos, and also go to artists & Fleas for cutting-edge designs when you’re there!).

I taken into consideration myself a self-appointed ambassador of the city. Ns felt therefore lucky, spending nearly every day because that 25 year doing something i loved. One of the best joys that the job came indigenous the tourist themselves. Ns loved conference so numerous different people from nearly every country around the globe, every demographic, and every walk of life. Although us each have different cultures, ethnicities, languages, and also religions, there space so many things we can all said to: the thrill the going up to the optimal of empire State Building, enduring a Broadway show, looking in ~ a panoramic view of Manhattan native the Staten Island Ferry.

And then, 2020 happened. I contracted COVID mid-March, i believe, from who on a tour. I was hospitalized twice and told I had actually a 50% possibility of survival. While i struggled come live, tourism in NYC died. I watched helplessly as Broadway go dark, stores shuttered, and hotels closed. I progressively recovered, however tourism go not. Tourism is just one of the largest and also most rewarding NYC industries, sustaining 400,000 workers and bringing in at the very least $46 billion annually. Job losses have influenced every sector from hotels, restaurants, bars, and also retail to bus companies, entertainment, and travel. Number of of my fellow tour guides have actually left the city, simply due to the fact that there isn’t any kind of reason to stay. I left too.

Sure, i’m going to miss out on my apartment, my job, and my income. However what I’m really going to miss is every single one that the 70 million travellers projected come come in 2021. Maybe among them to be you. I’ll miss seeing you smile as we walk end the Brooklyn Bridge, or sigh together you bite into a hot slice of new York pizza. I’ll also miss acquisition your images at the Statue of Liberty (for the thousandth time).

I’m going to miss out on seeing the city with your eyes with that exact same childlike wonder ns felt when I was 17. It could be 2025 until human being feel safe sufficient to travel. However I hope it’s much sooner. We desire you come come back, and when friend do, we will certainly be wait for you. We will get back on our buses, we will take your tickets, we will inspect your coats, and also we will open up the curtain once again.

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The city isn’t the very same without you. I’m not the very same without you.

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